Business Improvement

“If your ladder is not leaning against the right wall, then each step you take will get you closer to the wrong place”. Adapted from the quote by Stephen Covey
As an overview, Tony Telfer (Principal) helps you examine where your “ladder” is leaning. Because of his experience and studies in the field of strategy, Tony will help you determine where the business could be.
And because he has walked in the shoes of the CEO and knows how isolated the top job can feel, he can fill the role of mentor and sounding board if needed.

Implementing Change

It’s fine to know what needs to happen to get the business on track, but it’s often the “how” that the owner is not clear on. Through the expertise of Tony Telfer and Partners, we are able to give the refreshing practical advice and assistance to get the important things done. Whatever your challenge, we can help you with the most appropriate means to get there.
For instance, this might mean setting up strategic action plans and regular sessions with managers of the business to keep people accountable to actions. Or it might mean determining the right methods to tackle issues within the business and guiding managers in the implementation.

Marketing 101

Unless every possible future customer knows what the benefits that your product / service will bring, then your marketing is not complete. We help you to review the effectiveness of your brand image and marketing/sales efforts, and develop strategies to make the benefits known, and we work alongside your key staff to implement the activities.

Improving Cash Flow

Generating cash is one of the most important things we do in a business, yet controlling cash flow is often lost in the urgencies of day-to-day activities.
We help you look at the critical elements of the business that affect cash flow.


“Treat a man as he is, and he will remain as he is. Treat a man as he should be, and he will become what he could be.” Ralph Waldo Emerson.
We help you review the effectiveness of your leadership within the business, and help you develop strategies and processes to get the best out of all employees.

Management Skills

There comes a stage in every business when the owner or current manager needs to step back, or out of the business, or to spend time on the more strategic things. Unless competent successors are in place, the business can suffer, or fail, in transition.
Tony Telfer has seen the good and the bad of succession, and can help you develop the management skills of your successor(s) to ensure the business carries on without you.

Survival 101

“When the going gets tough, the tough get going”. Joseph Kennedy
Times generally have been tough in recent years, so survival or incremental growth becomes the base strategy.
Tony Telfer has helped many businesses to review their strategies in recent years and focus on the things that matter, to enable them to be sustainable in adverse market conditions.


Many business owners realise they are approaching the exiting stage of their business. This stage needs careful planning to get the most out of the business, and is generally best to start at least 2 years before the planned exit date.
Telfer Partners has helped many businesses through this stage, from calling on partners to perform market appraisals, and helping develop successors, to arranging the sale of the business through trusted brokers.